Some Pixel 4a 5G have problems with the screen: Google works on its solution

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The Pixel 4a 5G is one of the phones that Google presented last year, which we are still waiting for arrives in Spain. Google has already released the December 2020 security update for these devices, although not with the expected result. After updating, many users with this phone report problems with the device’s touch panel.

Users in various online forums are reporting problems with their Google Pixel 4a 5G after receiving that 2020 security patch. The main problem that many face is unstable navigationas the navigation buttons are not responding properly.

Pixel 4a 5G screen problems

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This error on the touch screen of the Pixel 4a 5G mostly affects the bottom of the screen and it is especially noticeable when using the navigation buttons on the phone. In the video above you can see that when gestures are used, the screen reacts appropriately, but when the buttons are used, the response of the panel gives problems. There are cases where tapping the edge of those buttons also doesn’t work and they can’t use them.

Google is aware of this problem on the phone and have confirmed that they will fix it in an upcoming software update released for this model. Although it seems that we will have to wait, since the firm already released the January security patch for this model, but in that patch there has been no solution for this failure.

Pixel 4a 5G

Google wanted to leave a couple of tips for users with a Pixel 4a 5G affected by this error, so that they can use the screen and navigation buttons in the best possible way while the solution arrives:

  • When tapping the icons on the edge of the screen, tap the center of the button or the side of the button / icon furthest from the edge of the screen.
  • When touching the icons, including the navigation buttons at the bottom of the screen, use the tip of your finger or thumb. This will help improve touch recognition.

We will have to wait for Google to solve the problems with this phone soon with a security patch.

The entry Some Pixel 4a 5G have problems with the screen: Google works on its solution appears first in The Free Android.