The service of the telephone operator Poste Italiane does not work in the whole of Italy: users mainly complain about the absence of a telephone line and a data line and, therefore, the impossibility of making and receiving calls and browsing the Internet .
Poste Mobile does not work: the service of the telephone operator of Italian mail It does not work throughout Italy: users complain above all about the absence of a telephone line and a data line and, therefore, the impossibility of making and receiving calls and browsing the Internet.
From the Poste Mobile twitter account, the response to users seeking information is always the same: “We are working to restore the service as soon as possible.” But no information is given about the time of restoration.
– Downdetector Italia (@downdetectorIT) September 28, 2020
According to data from the downdetector platform, the inefficiencies would have started mid-morning today, September 28, 2020 and would involve the whole of Italy a bit.
Many complain of not being able to contact even the 160 customer service number while a warning about network failures can be read on the company’s portal.
“We are working to restore service as soon as possible. We apologize for the inconvenience ”, the message that stands out on the home page. We are trying to restore service with all the structures involved, even outside the company, ”the company specified.
PosteMobile is a mobile virtual network operator, that is, a telecommunications company that uses the infrastructure of a mobile phone operator. Until 2020 PosteMobile relied on the Wind network, but in August the return to the network was announced. Vodafone. As of June 30, 2020, 4,566,000 lines were active.