How to fix Windows 10 update error code 0x800f0831?

Question

Problem: How to fix Windows 10 update error code 0x800f0831?

Hi there. For the last few months, Windows 10 tries to install the latest updates but it always fails with error code 0x800f0831. I am currently running 1903. Is there anything I can do to fix this? I’m really frustrated, please help.

Resolved answer

Error code 0x800f0831 is a bug check that people may encounter while using the Windows Update service. In fact, it is not pleasant to see this sequence of characters, as it means that something is wrong, except that no Windows update that you try to install will be installed successfully.

Other than 0x800f0831, there are hundreds of Windows Update errors (for example 0x80070103, 0x80073712, or 0x80070541), but most of them can be solved with great ease. Usually when they come across the Windows Store cache, an inaccessible Windows Update service, an anti-virus program, or some corrupted update files.

In most cases, Microsoft reacts to people’s reports related to the Windows Update service that closes immediately both by automatically fixing the problem and with manual help explaining how to deal with the problems.

However, there is no official solution to error 0x800f0831, so we will try to help you. Having the latest updates installed is very important to maintain system performance and security. If every attempt to install Windows updates ends with an error like the one mentioned, try the following steps first:

• Restart your PC in normal mode.
• Disable your anti-virus temporarily.
• Check your Internet connection (runs a speed test).
• Check your settings Date and Time.
• Install ReimageMac Washing Machine X9 and run a full check with it.

If none of these methods have helped you, please take a look at the solutions below.

Method 1. Download a pending KB package

In most cases, the main reason error 0x800f0831 occurs is due to a missing KP package, which does not allow you to install new updates. Therefore, you should check which package you are missing and download it manually from the Windows Update Catalog:

• Press the keys Windows + E to open File Explorer.
• Navigate to the following location: C: \ Windows \ Logs \ CBS.
• Here, open the file CBS.log and double click on it.
• Here, look for lines that include error 0x800f0831 or that include the following information (use Ctrl + F to search for specific words:
  Store corruption, manifest missing for package: [Missing_Package]
• Write the KB number next to one of the lines.
• Now visit the Web page of the Windows Update Catalog to download and install the pending package.
• Reboot your PC and then try to run Windows updates as usual.

Method 2. Run the Windows Update troubleshooter

Whenever you run into problems with Windows Update, you should first try to run the Windows troubleshooter available through the settings panel:

• Right click on Beginning and then choose Setting.
• In the new window, select the section Updates and Security.
• On the left, choose Problem solver and then choose Additional Troubleshooters on the right.
• Find Windows update, click on it and then select Run the troubleshooter.

Method 3. Run SFC and DISM checks

In case the Windows system files are corrupted, you can run the commands through the Command Prompt to fix them, consequently allowing you to run a simple fix for 0x800f0831.

• Writes cmd in Windows search
• Right click on the result of the Symbol of the system and choose Execute as an administrator
• Copy and paste the following command:
  sfc / scannow
• Press Enter and wait for the process to finish.
• Once done, run the following commands, pressing Enter after each of them:
  DISM / Online / Cleanup-Image / CheckHealth
  DISM / Online / Cleanup-Image / ScanHealth
  DISM / Online / Cleanup-Image / RestoreHealth
• Once completed, reboot Windows.

Method 3. Restart Windows Update Components

• Open the Command Prompt as administrator as we have explained before.
• Paralyze services BITS, Windows Update, Cryptographic, and MSI Installer. To do this, type the following commands and press Enter after each of them:
  net stop bits
  net stop wuauserv
  net stop appidsvc
  net stop cryptsvc
• Once done, paste the command From “% ALLUSERSPROFILE% \ Application Data \ Microsoft \ Network \ Downloader \ qmgr * .dat”
  to delete the files qmgr * .dat.
• Then copy and paste the command cd / d% windir% \ system32 and press Enter.
• To reregister BITS and Windows Update files, write all the comments listed below and hit Enter after each of them:
  regsvr32.exe atl.dll
  regsvr32.exe urlmon.dll
  regsvr32.exe mshtml.dll
  regsvr32.exe shdocvw.dll
  regsvr32.exe browseui.dll
  regsvr32.exe jscript.dll
  regsvr32.exe vbscript.dll
  regsvr32.exe scrrun.dll
  regsvr32.exe msxml.dll
  regsvr32.exe msxml3.dll
  regsvr32.exe msxml6.dll
  regsvr32.exe actxprxy.dll
  regsvr32.exe softpub.dll
  regsvr32.exe wintrust.dll
  regsvr32.exe dssenh.dll
  regsvr32.exe rsaenh.dll
  regsvr32.exe gpkcsp.dll
  regsvr32.exe sccbase.dll
  regsvr32.exe slbcsp.dll
  regsvr32.exe cryptdlg.dll
  regsvr32.exe oleaut32.dll
  regsvr32.exe ole32.dll
  regsvr32.exe shell32.dll
  regsvr32.exe initpki.dll
  regsvr32.exe wuapi.dll
  regsvr32.exe wuaueng.dll
  regsvr32.exe wuaueng1.dll
  regsvr32.exe wucltui.dll
  regsvr32.exe wups.dll
  regsvr32.exe wups2.dll
  regsvr32.exe wuweb.dll
  regsvr32.exe qmgr.dll
  regsvr32.exe qmgrprxy.dll
  regsvr32.exe wucltux.dll
  regsvr32.exe muweb.dll
  regsvr32.exe wuwebv.dll
• For To reset Winsock, write the commands netsh winsock reset and netsh winhttp reset proxy. Press Enter after each of them as always.
• Finally, restart the services BITS, Windows Update, Cryptographic, MSI Installer inserting the following commands followed by Enter:
  net start bits
  net start wuauserv
  net start appidsvc
  net start cryptsvc

Method 5. Disable Proxy

1. Click Win key + R, type inetcpl.cpl, and press Enter.
2. Select Connections and then open LAN Settings.
3. Find Automatically detect settings box and mark it with a tick.
4. Finally, uncheck the box Proxy server.

These are methods that have helped most Windows users who have been having trouble with Windows Update installations. If they have not worked for you, we would like to recommend that you check if the Date and Time settings are correct. Sometimes a misconfiguration of these settings can collide with some Windows Update and Windows Store services which can lead to failure to download and install updates.

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