Question
Problem: How to fix Microsoft Edge Won’t Open PDF Files?
Hello. Since I have installed Creators Update (V1703), Microsoft Edge has stopped opening PDF files. I have tried restarting the default applications, but this has not helped. When I click on the PDF file while browsing, I get an error that this site is not responding. I have tried opening the same file in Firefox and everything is fine. How can i fix this?
Resolved answer
The Microsoft Edge web browser has a native PDF viewer in Windows 10, but users encounter various problems when trying to open the internet link or a particular file. There are some particular errors that appear on the screen when the file does not open. There may be some issues where troubleshooter steps can help fix Microsoft Edge won’t open PDF files.
Older versions of Windows such as 7, 8 or 8.1 did not have a pre-installed PDF viewer by default. Since the release of Windows 10, people do not necessarily need to install third-party tools to view PDF files, as the functionality of viewing PDF has been integrated into Microsoft Edge. Therefore, after the installation of Windows 10, Microsoft Edge not only appears as the default browser, but also has a built-in PDF viewer.
Consequently, when people click on a PDF file, the system automatically launches MS Edge. Unfortunately, many people have reported problems with Edge when trying to open PDF files. Typically, this problem occurs after installing Windows 10 Creators Update or sometimes after regular updates.
Edge may not open PDF files if they contain data for accessibility technologies, for example, screen readers like Narrator. However, there may be other causes, such as the Edge cache or a malware infection. So before you panic or install a third-party PDF viewer, run a check with Reimage or an anti-malware tool of your choice and restart Microsoft Edge.
Additionally, you should clear Edge’s browsing history. If none of these steps have helped you fix MS Edge not opening PDF files, check if the PDF file you are trying to open is corrupted. To do this, try opening an alternative browser. The last thing you can do if none of these methods have helped you is to try different PDF viewers until another solution is released.
Here is a video that may be helpful to you:
If none of these tips have helped you fix MS Edge won’t open PDF files, our last recommendation would be to use another PDF viewer temporarily until Microsoft releases a patch. If you don’t know how to set another tool as the default PDF viewer, please take a look at the tutorial on this page.
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