How do I request a game refund from PlayStation Store? If you accidentally bought a game or simply regret it, it is indeed possible to request a refund but under certain conditions.
Almost all online content platforms offer a refund option. The PlayStation Store, Sony’s official store where it is possible to buy PS4 and PS5 games as well as PlayStation Plus subscriptions is also part of it. Here is the procedure to follow if you wish to be reimbursed for your purchase.
For a little while now, Sony has been offering refunds on the PlayStation Store. However, they are subject to certain conditions. We review them and also explain how to request a refund for a purchase from the PS Store.
As Sony states on its support page, you have 14 days from the date of purchase to request a refund. If the downloading or streaming of the content has started, you will not be eligible for a refund unless the content is faulty. The conditions to be met in order for Sony to accept your refund request.
In order to request a refund for a purchase from PlayStation Store, you must must go through the contact form made available by Sony on its official website.
CyberPunk 2077 on both PS4 and PS5 is subject to a refund request. This exceptional measure is allowed since the game came out with a bunch of bugs. Faced with the anger of the players, Sony therefore allows them to be reimbursed, even if it has been downloaded. If you are one of them, just go to this address. Note that it is necessary to have a PlayStation account.
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