A program is unresponsive or stopped working in Windows, what do I do?

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Windows malfunctions are more common than it sounds. Until now, on many occasions, we just restarted the computer and prayed that they would fix themselves. But this is not enough. The best way to have a team that works correctly It is to discover why the most frequent errors occur and to solve them in the moment.

Therefore, if you have encountered the frequent error from “This app is not responding or stopped working in Windows » We are going to give you some ideas so that you find the bottom of the question and that your programs work correctly. You do not have to give up using that program that is giving you problems because sometimes it is not due to the application itself but to other issues.

Why it happens?

If you were doing a task and you have come across the message, we will tell you how to solve it. It can be due to several causes, so you can try to try the possible solutions one by one until you find what is happening or start with the solution that you think may be the one. root of the problem.

For this reason, we will tell you what are the main causes of an application not responding or stopping working and the possible solutions for each of them.

There’s a lot reasons why this error can occur, the most frequent being:

  • Lack of computing resources to start or run the program correctly
  • Corrupt program files or registry entries
  • Computer infected with malware
  • Incompatibility with the operating system version
  • Conflict with another program

To do?

If one of the programs on your computer has suddenly turned off and you get the message that it has stopped working, it is time to make decisions and find out what has happened to be able to fix it. If it has happened to you for the first time, you can just try to open the program again After restarting the system, but if it is not the first time it happens to you, it is clear that there is a problem beyond something temporary.

Step 0: Wait

Something you can do in this case is wait for the program reply again. It may take a few minutes, seconds, or not. In the latter case, try going to Windows Task Manager for force completion of the process and then reopen the application to see if it works.

If the program is frozen and you do not close it in any other way, do so by pressing Control + Alt + Del to get to the task manager and close it.

This may solve the problem momentarily, so if you are in a hurry it will be good for you, but if it is for any reason, it is best to solve it.

Step 1: Open fewer programs at once

If the problem is due to lack of computer resources, one of the solutions may be to not open so many programs at the same time. You can configure on startup so that only the essential ones are opened, since you can have several in the background that you do not use or know they are, but you can also at this very moment close programs that you don’t need in the task manager.

In this you will not only see the programs you have but also the CPU and memory consumed by each of them, as well as the total consumed. If you see that the values ​​are high, start closing programs. If it is something that happens to you frequently, your computer may not support the workload it has. So either you use fewer applications at the same time, or you are looking for alternatives or it is time to improve your team.

Step 2: Update Windows

One of the first steps to take in this case is to update the system to the latest version that has been released by the operating system. This could solve your problem with a specific program and the overall security of the system.

In order to update the system, you have to go to Setting. There, search Update and Security (Windows Update, backup recovery). There, in the upper left part of the screen you select Windows update. If your system is not up to date, it will tell you that you need to restart (you can schedule the restart) and it will even give you a new option to download and install the update (with information about the news of the update.

windows update

If you have a pending update, reboot and then go back to settings to Download and Install the next version Windows. If you don’t see any options, try looking for Windows updates to see if you find any. Otherwise, you have your system already updated and you don’t have to do anything. The problem is probably not due to this cause. If you install a new update, check that everything is fine afterwards because this might be enough.

Step 3: Update the drivers

The problem may be due to a old driver of any of the components that are in the computer. Therefore, it is advisable to update the drivers as well. You just have to go to Device administrator, in the Control Panel (if you cannot find it, go to the Windows start menu search) and give each of the hardware components with the right mouse button to give Update driver.

update drivers

Step 4: Remove the malware

Another fundamental check to guarantee the integrity and security of your computer and the data that is contained in it is to eliminate the possible malware which may be infecting you.

You can run the analysis of Windows Defender, an antivirus with antimalware or a specific program to eliminate these security problems. If there is malicious code infecting your computer, you can eliminate it and thus end the problem, if it is due to this cause.

windows antivirus

We recommend doing a deep analysis so the program looks at all drives for malware, as a quick scan may not find everything. To use Windows antivirus, you have to go to Update and Security, there Windows Security. In antivirus, you can request a complete scan of the computer, give examine now and wait for it to act. It may take a while, so be patient.

If you are going to use another antivirus or security program, perform a deep scan as well. You can find it from the application icon itself or in the same Windows security section, as an alternative to Defender. If your antivirus is not active, activate it.

Step 5: Use the troubleshooter

If you go back to Setting, in the Search for a configuration section, write sort out. Will appear to you check equipment status and troubleshoot problems.

solve problems

There the existing problems will appear to solve them. If the message is that it did not detect a problem, it may not be that. If you miss a warning, just follow the instructions.

A program is unresponsive or stopped working in Windows, what do I do? 1

Step 6: Restore the computer

You can restore your computer without affecting your files in Recovery (From the previous section on solving problems you can access it now). Thus, you will return to a previous state in which the program worked well, but without affecting your photos or documents. It is the most drastic, so it is best to do other checks above, if you want to skip this step until last.

Step 7: Uninstall the latest update

The same as we tell you to try to install the latest Windows update, if your system was already up to date and the update is recent, the problem may be due to it. These can affect different programs or give different operating problems, although this is not the usual thing.

update and security windows

If you see that the software starts to crash shortly after updating your version of Windows, the problem may be due to that. You have to follow the same steps as the update. Go to Update and security, subsequently to Windows Update and View update history (at the bottom of the page). There you will find the option Uninstall the updates.

update history update

Step 8: Compatibility issues

If the problem is caused by a specific program, the best solution is uninstall it. Then you can reinstall it to check if it is fixed. If so, an internal failure may have occurred earlier during the installation that affected the operating system.

To uninstall a program, you must go to the computer’s control panel, to the programs option. There, you have to give in Uninstall a program. You choose the specific program from the list, you click the right mouse button and the option will appear Uninstall. You confirm it and you will have uninstalled the program in no time.

uninstall programs

To reinstall it, you just have to do the usual process, but checking that it is not failing in any specific step. This may solve the problem.

Step 9: System File Checker

Run the System file checker, tool to correct damaged system files, which can be the cause of errors in programs.

You can do it with SFC by pressing Win + X key and selecting Symbol of the system (Admin) from the menu. You can search for command prompt in Windows search engine and run it as administrator (Right click on the mouse to see the option). There it indicates sfc / scannow and press the key Enter. If it doesn’t work for you, check again that you have run it as administrator (sometimes we forget).

sfc windows

The scan will take 15 minutes or more. Once the scan is complete, it will tell you if it found any corrupted files and repaired them. Close and restart Windows when done. Since it’s going to take time, you can keep doing other things while the scan is running.

Step 10: DISM Analysis

You can try running the DISM scan if this doesn’t work. You just have to open Symbol of the system as administrator and put DISM / Online / Cleanup-Image / RestoreHealth and hit Enter to run the command. DISM testing also takes 15 or more minutes. Do not interrupt or close it. Since it’s going to take time, you can keep doing other things while the scan is running.

Step 11: Test with Check Disk

You can also check the integrity of disks with Check Disk, the drive that is used to analyze, verify, and repair storage units or hard drives in the computer. Open the command prompt again and type chkdsk C: / V. It takes a few minutes and it will tell you if there are errors or not on your disk drive.

checklist windows

Step 12: Check for memory problems

You can also check if the error is due to a memory problem on your computer. To do this, you just have to give Win + R and in executing write the following command mdsched.exe. If there is an error, it will tell you its existence and how to solve it.

computer ram memory

You may need to improve or repair your RAM in this case. If it starts to give you problems for this reason, it would be advisable to save for a new one with greater capacity.

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