The Fila indiana and DoveFila platforms, but also Google, can provide information to customers to monitor the queue and limit waiting; Instead, Ufirst is a useful tool for queue management
Technology comes to the aid of those who want to know how to schedule waiting times to buy at the supermarket, where tickets are limited to avoid crowds.
Indian line It is a site but also an application, based on openstreetmap that, thanks to geolocation and the contribution of users, allows to know the minutes in the queue. For stores where it is active, a window opens showing both the estimated wait time and the people in the queue. It is easy to use and completely free. The service was created for the citizens of Lombardy and later spread to all of Italy.
Too DoveFila is an application where you can find out the waiting times and the number of people already in line. The service allows those who are already in line to make changes and suggestions, so that the waiting times reported in front of each supermarket are as reliable and accurate as possible. Obviously, being crowdsourcing platforms, to function they need a collective development on a voluntary basis.
However, to check the waiting spikes, Google also comes to the rescue. Just write the name of the most convenient supermarket or closest to your home and the exact address and you will know if the supermarket is crowded at that precise moment or not, as well as the forecasts according to the time slot. The predictions of this method are not perfectly accurate, but it can be useful to guide consumers, who may wish to make a comparison between supermarkets.
Then there is the platform You first, which participates in the Digital Solidarity initiative promoted by the Ministry of Technological Innovation and Digitization, with the technical support of AGID, offering all structures open to the public with a physical access point, its own software for free until June 30 of 2020, which allows a rational and organized management of the queues remotely.
From public structures to large-scale distribution through pharmacies, doctors’ offices and clinics that must manage the queue in an organized, spaced manner and without the formation of crowds of people, they can request access to the first business service directly by sending a request to the address email [email protected] and once approved, install the software yourself and activate it simply with the use of a tablet. The facility staff will be able to advance the queue remotely directly from their smartphone, tablet or PC device which is simply by selecting the following numbers once the previous request has been resolved.
On the other hand, the company’s customers can take their place in line directly from the application (downloadable in the App and in the Google Play store) without having to go immediately to the installation. Thanks to geolocation, in fact, the application allows people to see the list of partner companies from their mobile device, virtually take the number of the queue and monitor, wherever they are, the progress of the queue remotely, receiving notifications in the vicinity of their turn allowing them to go to the place alone from that moment on without having to queue for their turn.
