[Solución] The Photos application showing images in inverted colors

Question

Problem: [Solución] The Photos application showing images in inverted colors

Every time I open a JPEG image in the Photos application it appears with the colors reversed. I am using Windows 10 version 20H2.

Resolved answer

The Photos app displaying reversed color images is a strange phenomenon that only a few users have recently started to experience. This problem appeared seemingly out of nowhere – at least that’s what it seems to many – although there is nothing that happens for no reason in Windows 10.

The Photos app is a built-in Windows app initially introduced in 2012 and has greatly improved in recent years. It allows users to view and organize photos, as well as all types of image files. The app also has a limited edition feature that can be particularly useful for those who don’t have more advanced software for that purpose. Most users use the application by default – it is simply a tool for viewing images on their PCs.

Unfortunately, it doesn’t always work as expected and, users have already reported that they have received the system file error -2147163890

while trying to open JPEG or other files. In some cases, they said that the app simply it did not open. The images that appear reversed in the Photos app seem to be another problem that users have to deal with.

There can be many reasons why this may be happening. For example, it is known that pending Windows updates may be causing problems in certain built-in programs. Also, corrupted system files can cause it, so running certain commands through Command Prompt may help you solve the problem. In some cases, changing the settings within the easily accessible location may solve the problem. With all this, you will find all the possible solution methods below – try them all, until one of them works for you.

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Solution 1. Run the Windows troubleshooter

Since Photos is a part of the Microsoft Store apps, you should try running the troubleshooter and see if this helps you resolve the situation:

• Writes problem solver in Windows search and hit Enter
• On the right, choose Additional troubleshooters
• Locate Windows Store apps and click on Run the troubleshooter
• Wait for the check to finish and apply the suggested solutions.

Solution 2. Update Windows to its latest version

Windows updates can fix various software bugs, so you should make sure you have all available versions installed:

• Writes Upgrades in Windows search and press Enter
• In the right part of the window, tap Check for updates
• If optional updates are available, also click on Download and install
• Once done, reboot your system.

Solution 3. Repair corrupt system files

System file corruption can cause built-in applications to malfunction, including the Photos application. To fix this, you can run SFC and DISM through the Command Prompt:

• Writes cmd in the Windows search bar
• Right click on the result Symbol of the system and choose Execute as an administrator
• When the User Account Control (UAC), click on Yes
• Writes sfc / scannow in the new window and press Enter
• Wait until the check completes completely. If SFC manages to fix the corrupted files, reboot your computer. If it doesn’t, copy and paste the following commands into the Command Prompt and hit Enter after typing each of them:
  DISM / Online / Cleanup-Image / CheckHealth
  DISM / Online / Cleanup-Image / ScanHealth
  DISM / Online / Cleanup-Image / RestoreHealth
• Finally, reboot your computer again.

Solution 4. Check the settings

If, for some reason, your app settings have been changed, your images may start to look reversed.

• Right-click on Beginning and choose Setting
• Go to Ease of Access
• On the left, choose High contrast
• In the right part of the window, make sure the position setting is set to Off
• Choose color filter on the left
• Here you can turn off the filters (if enabled) and disables the option Invested.

Solution 5. Update graphics card drivers

The GPU drivers may have been misconfigured for one reason or another. Make sure your drivers are up to date:

• Right click on Beginning and select Device administrator
• Expand Display adapters
• Right click on your GPU and select update driver
• Choose Automatically search for drivers
• Reboot your pc.

Remember that Device Manager is not the best option for updating your drivers, especially when it comes to GPUs. Instead, visit the manufacturer’s website or use an automatic driver updater like DriverFix.

Solution 6. Restart or Repair the Photos application

• Right click on Beginning and choose Applications and Features
• Find Microsoft Photos and click on it
• Choose Advanced Options
• Swipe and click Finalize
• Continue with the Repair
• Check if the problem has been solved
• If not, use the option To reset.

Solution 7. Use the Media Creation tool

Before proceeding, disconnect all external devices apart from your mouse and keyboard and back up all your personal files.

• Go to the Microsoft official website and download Media Creation Tool
• Run the installer, accept the terms and click Next
• Choose Update this PC now, and click Next
• Wait for the files to download – your system may reboot several times during the process.

Solution 8. Use an RGB color template when saving files [solución temporal]

It seems that you may be able to fix inverted colors in the Photos app by modifying the way JPEG and other images are created or generated. Therefore, if you are using Photoshop, Adobe Illustrator or other photo editing software, you should always make sure that you are using the RGB color template rather than other available ones, such as CMYK.

If you are not the one creating the images, you should then use a different app to view them until Microsoft fixes the problem.

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